Insurance Claim Assistance For Interior or Exterior Damage

ROOF & SIDING INSPECTIONS

Ensure your roof and siding health with a professional inspection—protect your home in our coastal climate.

ROOF & SIDING REPLACEMENTS

Upgrade your home with a reliable roof or siding replacement—durable, efficient, and built to withstand the elements!

INSURANCE CLAIMS

Navigating insurance claims for repairs? We’ll help you through the process to get the coverage you deserve!

STORM DAMAGE

Storm damage? We’ll assess, repair, and restore your roof or siding quickly to keep your home safe and secure.

Insurance Restoration Charleston SC | Roofing, Fire, Water & Storm Damage Experts

When your home is damaged, you’re not just dealing with repairs—you’re dealing with insurance, timelines, and making sure everything is done right the first time.

At New Beginnings Construction, we specialize in insurance restoration in Charleston, SC, handling everything from storm and hurricane damage to fire, water, roofing, siding, and full interior rebuilds.

We don’t just repair damage—we guide you through the process and restore your home to its pre-loss condition.

843-789-4604

What is Insurance Restoration?

Insurance restoration is the process of repairing and rebuilding your home after damage covered by your homeowner’s insurance policy.

This includes:

  • Damage assessment and documentation
  • Working with your insurance adjuster
  • Completing all necessary repairs
  • Restoring your home to pre-loss condition

In Charleston, this often involves storm damage, water intrusion, fire damage, and exterior system failures.


Full-Service Insurance Restoration in Charleston, SC

We handle all major types of insurance-related damage:

Roofing Damage & Replacement

  • Wind and hail damage
  • Missing or lifted shingles
  • Full roof replacements
  • Leak detection and repair

Siding & Exterior Damage

  • Cracked or missing siding
  • Moisture intrusion behind walls
  • Trim, fascia, and soffit repairs
  • Window and door damage

Storm & Hurricane Damage

Charleston homes face heavy wind, rain, and storm surge.

We repair:

  • Roof and exterior damage
  • Water intrusion
  • Structural issues caused by storms

Water Damage Restoration

  • Leaks from roofs or plumbing
  • Flooding and storm-related water intrusion
  • Drying, mitigation, and rebuild

Fire & Smoke Damage Restoration

  • Structural fire damage repairs
  • Smoke and soot removal
  • Odor elimination
  • Full interior reconstruction

Our Insurance Restoration Process

1. Inspection & Damage Assessment

We evaluate all visible and hidden damage to ensure nothing is missed.

2. Documentation for Insurance

We provide detailed scopes, photos, and estimates to support your claim.

3. Adjuster Coordination

We work directly with your insurance company to ensure the full scope of damage is recognized.

4. Repair & Restoration

From roofing and siding to full interior rebuilds, we handle everything.

5. Final Walkthrough

We ensure your home is restored properly, meets code, and matches pre-loss condition.

How We Help You Through the Insurance Claim

Most homeowners don’t know how to navigate a claim—and that’s where mistakes happen.

We guide you through:

  • Understanding your coverage
  • Explaining ACV vs RCV and depreciation
  • Making sure all damage is documented
  • Identifying missed items and supplements
  • Ensuring proper repairs—not shortcuts

Our goal is to make sure your home is fully restored—not partially repaired.

843-789-4604


Common Insurance Claims in Charleston Homes

Charleston’s climate creates unique risks:

  • Wind and hurricane damage
  • Heavy rain and water intrusion
  • High humidity leading to hidden damage
  • Aging roofing and exterior systems
  • Fire damage and secondary smoke/water damage

Understanding these risks helps ensure your claim is handled correctly.


Why Homeowners Choose New Beginnings Construction

  • Locally owned and operated since 2006
  • Licensed general contractor (not just repairs—full rebuilds)
  • Experience with Charleston codes and coastal conditions
  • Insurance claim expertise from start to finish
  • Roofing, siding, windows, and interior restoration under one roof

We bring both construction expertise and insurance knowledge—which is what most contractors lack.

843-789-4604

Insurance Restoration Near You

We provide insurance restoration services throughout:

Charleston, Mount Pleasant, Summerville, Johns Island, West Ashley, Goose Creek, Isle of Palms, Kiawah Island, and surrounding areas.

When to Start an Insurance Claim

You should act quickly after damage occurs.

Delays can lead to:

  • Additional structural damage
  • Mold growth from moisture
  • Missed insurance deadlines
  • Reduced claim payouts

Getting a professional inspection early helps protect your investment.

Get Help with Insurance Restoration in Charleston, SC

If your home has been damaged, don’t navigate the process alone.

Schedule an inspection and work with a team that knows how to handle both the repair and the claim the right way.

New Beginnings Construction
Built with Trust. Backed by Results.

843-789-4604


Frequently Asked Questions

What is insurance restoration?

Insurance restoration is the process of repairing and rebuilding a home after damage covered by an insurance policy, including storm, fire, water, and structural damage.

Does homeowners insurance cover roof and storm damage?

Most policies cover sudden damage caused by wind, hail, or storms, but coverage depends on the policy and condition of the roof.

How do I know if I should file an insurance claim?

If damage is caused by a sudden event like a storm, fire, or water intrusion, it’s worth having a professional inspection to determine if a claim is justified.

What is the difference between ACV and RCV?

ACV (Actual Cash Value) accounts for depreciation, while RCV (Replacement Cost Value) covers the full cost to restore the damaged portion of your home.

Can a contractor help with my insurance claim?

Yes. A qualified contractor can document damage, provide estimates, and work with your adjuster to ensure the full scope of repairs is included.

Restore your property with the help of an experienced general contractor.

New Beginnings Construction is currently serving Charleston, Dorchester, and Berkeley counties for their commercial roofing needs. We offer free roof evaluations – Reach out to schedule your free evaluation today! 

How We Work with You & Your Insurance Company

We provide extensive documentation and advice to assist you in the home insurance claims process.

Initial Assessment: New Beginnings Construction will inspect your roof to specifically identify any visible damage. This includes checking for missing or damaged shingles, flashing, gutters, and any other roofing components.

Documentation: We will provide documentation that shows the extent of the damage along with photographs, which can be useful for insurance claim process.

Temporary Repairs: If immediate protection is needed to prevent further damage, New Beginnings Construction will recommend some temporary repairs, and assist with tarping or sealing leaks if needed.

Project Estimate: We provide you with a fair and honest estimate of the repair or replacement costs, including materials and labor expenses.

Communication: We will maintain open and clear communication with you throughout the process, updating you on the assessment, repair plan, and any changes if needed.

Repairs or Replacement: Of course, we’ll also perform necessary repairs or roof replacement according to our agreed-upon plan and within local building codes and regulations, ensuring that all repairs or replacements are done with high-quality materials and workmanship to meet industry standards.

Cleanup: After completing the work, our professional crew cleans up debris and any leftover materials from your home or business.

Final Inspection: We will conduct a final inspection with you to make sure all the work was done to satisfaction.

What qualifies you for an insurance claim?

Most home owners are unsure when and if to file a claim. In most cases damage associated with a storm or catastrophic loss that is not considered normal wear and tear should be covered under insurance. However, everyone’s policy is different and exactly what is covered and how the homeowner is reimbursed will vary. 

It’s a good idea to carefully document any damage you can safely assess, such as damage to gutters, siding, interior spaces, and outdoor furniture. Taking photos of the damage is also recommended. For any damage that requires climbing a ladder or getting onto the roof, it’s best to call a professional for assessment.  

An inspection can provide documented evidence of any damage found, helping homeowners decide whether to proceed with filing a claim. We are experienced in assisting with the insurance process and can provide guidance throughout.  

If necessary, be sure to have any further damage mitigated by a professional. Regular home inspections by a licensed professional, especially after a major storm event, can help ensure that your home is in good condition.

Filing a Property Insurance Claim

A quick guide to documenting storm damage and starting your insurance claim, with best practices and contractor support from New Beginnings Construction.

What to Expect When the Insurance Adjuster Visits

Know what to expect when the insurance adjuster visits. This guide shows you how to prepare, stay organized, and ensure your storm damage is fully documented — with support from New Beginnings Construction.

The Homeowner’s Guide to Hail Damage

Learn how to protect your home from hail damage, understand your insurance coverage, and take the right steps after a storm — with guidance from New Beginnings Construction.

When Your Insurance Claim Feels Denied or Underpaid

If your insurance claim is denied or underpaid, don’t give up. This guide explains how to stay organized, seek second opinions, and use contractor documentation to strengthen your case — with New Beginnings Construction by your side.

New Beginnings Construction Icon

Serving the Lowcountry at Large Since 2006

New Beginnings Construction serves Charleston, South Carolina, Mount Pleasant, West Ashley, James Island, Johns Island, Kiawah, Seabrook, Folly Beach, Isle of Palms, Wild Dunes, North Charleston, Goose Creek, Hanahan, Summerville, Ladson, Moncks Corner, Dorchester County, Berkley County and surrounding areas. 

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Christopher Singer profile picture
Christopher Singer
January 15, 2025
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Great experience. Team was very prompt, thorough and responsive. High quality work.
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Marilyn Baird
January 6, 2025
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Micah was here today to investigate what might have caused a water spot on my kitchen ceiling. He was thorough, professional, had good advice and was extremely friendly. I recommend New Beginnings and thank Micah for his help. I feel better knowing he has thoroughly investigated my ceiling and roof!
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EmJAlston
January 2, 2025
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Awesome staff, high integrity, and great & thorough work! Mr. Micah was amazing in his work, from assessment all the way through to any recommendations & next steps on our roofing project! May God bless this company & all of their staff!🙏🏼
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Sabrina Doughman profile picture
Sabrina Doughman
December 16, 2024
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My husband and I went through a water damage in our kitchen and entire first floor. As first time home owners, we had no idea how to make our home feel and look like ours again. We are so thankful that we stumbled across New Beginnings as that were attentive and had impeccable communication throughout the entire process. We were nearly in tears after seeing our home not only be livable again but even better than it was before! Thank you New Beginnings for everything! We certainly will be reaching out again for any future renovations.
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SS Hydrick
December 10, 2024
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We experienced external home damage in a surprise summertime evening "microburst" resulting in hail damage to our roof and vinyl siding. Michael Sanders was our initial contact with New Beginnings who immediately had a calming presence in our abrupt upheaval. He was compassionate about our unexpected home repair project & provided us a step by step map of what to expect with the insurance/mortgage company process. He remained readily available for questions until the final steps had been completed. Austin was on site each time a crew had to put hands on our home & kept in close contact. Home site supervision that was highly valued as I work from home with a small child -- he accompanied workers into our home - which made us feel safe. One of the most polite & caring young men we've ever met!! Both of these gentlemen earned our highest regards & the work that was completed on our home is 5 star perfection. ⭐️⭐️⭐️⭐️⭐️ Sincerest and highest recommendation for New Beginnings Construction, Michael & Austin.
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Darren Clark
December 8, 2024
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They did a great job on my roof and trim replacement from a storm damage. There was a miscommunication with my sales representative, but they corrected it quickly. I would use them again, especially when I need window replacement. I highly recommend this company.
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